General Terms & Conditions of Sale



The offer and sale of products on our website are governed by these General Conditions of Sale.

The products purchased on MOTHERSOCKER.FR are sold directly by SASU RAMON WORLD WIDE, 21 Place de la République, 75003 Paris under the European intra-community number FR06814282406.


Mother Socker puts on sale on MOTHERSOCKER.FR products and practises its own activity of electronic trade exclusively towards the final consumer.


By "final consumer", is designated any natural person who operates for purposes other than any business or professional activity possibly practiced. If you are not an "end consumer", we invite you to refrain from concluding commercial transactions on MOTHERSOCKER.COM.


Taking into account the commercial policy described above, MOTHER SOCKER reserves the right not to follow up on orders from any person who is not an "end consumer"; or on orders that do not conform to its commercial policy as defined herein.
The general conditions of sale may be modified, in particular in consideration of any
consideration of possible normative changes. The new general conditions of sale will apply to their date of publication on MOTHERSOCKER.COM.

ARTICLE 2 - PRICES

1.1 - The prices of our products are indicated in euros all inclusive of tax except
participation in the costs of treatment and shipping. These prices are communicated in Euros with the conversion in currencies.

1.2 - In case of order towards a country other than metropolitan France you are the importer of the products concerned.

For all the products dispatched except European Union and DOM-TOM, the price will be
automatically calculated without taxes on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These rights and sums are not the spring of MOTHERSOCKER.FR.

They will be at your charge and are your responsibility both in terms of declaration and payment to the authorities and competent bodies in your country.
We advise you to inquire about these aspects with the local authorities.

1.3 - All orders must be paid in Euros.

1.4 - MOTHERSOCKER.FR. reserves the right to modify the prices constantly but the products will be invoicees on the basis of tariffs in force at the time of the recording of the orders, subject to their availability.

ARTICLE 2 - ORDER

At the time of the first order, the user must create his online account with his personal details and keep them updated.
The contract is deemed to have been concluded when Mother Socker receives the order form via telematic means, once the accuracy of the data relating to the order has been verified.

Before proceeding with the purchase of the products, by transmitting the order form, you are
order form, you are requested to read carefully the present General Sales Conditions.
General Conditions of Sale.

By transmitting the order form, you unconditionally accept and commit yourself to respect the present General Sales Conditions in your relationship with Renouveau. If you do not agree with any of the terms indicated in these General Conditions of Sale, we invite you not to transfer your order form for the purchase of products on MOTHERSOCKER.COM.


By transmitting your order form, you confirm that you know and accept the present General Conditions of Sale without reserve.

ARTICLE 3 - VALIDATION

The data recorded by

MOTHERSOCKER.COM during the validation of your order, constitute the proof of the whole of the transactions passed by MOTHERSOCKER.COM and its customers.

The data recorded by the system of payment constitute the proof of the
financial transactions.

ARTICLE 4 - AVAILABILITY

Our offers of products are proposed within the limit of stocks available.
Make sure of the exactitude of your co-ordinates: name, address and telephone number.
telephone number.

Check at the time of ordering, item by item, that the number, color, size and price are taken into account in your order form.
When a product is no longer available, it is displayed as "SOLD OUT" and it is therefore no longer possible to order it. However, if the product in question were to be available again on the site, we can, if you wish it, inform you by e-mail.

ARTICLE 5 - DELIVERY

The products will be delivered to the delivery address indicated during the ordering process. We do our best to ensure that the delivery takes place within less than 14 days. In case of difficulties, we commit ourselves to keep you informed of them.

The shipments for Metropolitan France (+Corsica) are made

- Lettre Suivi or Colissimo for standard delivery

- Mondial Relay for the delivery in point relay

- Chronopost for express delivery



For the international + DOM TOM and principalities, the sending is done with Delivengo.

The shipping costs are automatically calculated when you finalize your shopping cart and appear in the total to pay.
When the package is sent, we will send you an e-mail with the tracking number.

Customs and other fees in the country of arrival are the responsibility of the buyer.

In case of loss or damage of the product during transport, the customer must inform the
inform the carrier without delay.
From the moment of departure until its arrival, you have the possibility to follow your parcel by indicating its shipment number on its respective website.

In case of unusual delay, an e-mail will be sent to you.

ARTICLE 6 - PAYMENT

All orders shipped in France and in the EU are expressed in Euros including all taxes, with the VAT rates in force in France.

Additional information may be requested in order to secure your payment.

ARTICLE 7 : RETURN / EXCHANGE

MOTHER SOCKER is committed to providing you with high quality products. In spite of this, if you are not satisfied with the product you have purchased, MOTHER SOCKER will exchange it or reimburse you. You will be responsible for the return shipping costs.


You have a period of 14 days from the date of receipt to return the products to us.
to return the products.
Damaged or incomplete items will not be taken back and will be returned to you
returned to you as is, at your expense.

Unidentified returned packages may be returned to the sender.
Products on sale or on special offer will not be exchanged or refunded.

ARTICLE 8 : SECURITY

Our site is subject to a security system via our various payment providers in order to protect as effectively as possible all sensitive data related to payment methods.

ARTICLE 9 - INFORMATION REQUEST / ORDER TRACKING

Contact concerning the products and the follow-up of the orders:

contact@mothersocker.fr


ARTICLE 10 - INTELLECTUAL PROPERTY

All texts, comments, works, illustrations and images reproduced on the
MOTHER SOCKER website are reserved under copyright law and intellectual property law for the entire world.


As such, in accordance with the provisions of the Intellectual Property Code, only private use is tolerated, subject to different or more restrictive provisions of the Intellectual Property Code. Any other use constitutes an infringement and is punishable under the Intellectual Property Code unless prior authorization is obtained from MOTHER SOCKER.

All rights reserved.

ARTICLE 11 - RESPONSIBILITY

The products offered are in conformity with current French legislation. It is your responsibility to
It is your responsibility to check with the local authorities of your country the possibilities
It is your responsibility to check with the local authorities of your country the possibilities of importing or using the products or services that you plan to order.
The photographs and texts reproduced, illustrating the products presented, are not contractual. Consequently, MOTHER SOCKER cannot be held responsible for any photographic or textual errors.

MOTHER SOCKER cannot be held responsible for the non-execution of the contract in case of stock shortage, unavailability of the product, in case of force majeure, disturbance, flood, fire or strike, notably of the postal services and means of transport or communication.

MOTHER SOCKER shall not be held liable for any direct or indirect damages resulting from the present risks.

ARTICLE 12 - APPLICABLE LAW - DISPUTES

The present contract is written in French and subject to French law. In the event of a legal dispute, only the French courts will have jurisdiction.

ARTICLE 13 - PERSONAL INFORMATION


MOTHER SOCKER.COM undertakes not to divulge to third parties the information that you communicate to us. This information remains confidential. It will only be used by our internal services for the processing of your order, to reinforce and personalize the communication, the cultural offer of the product reserved for MOTHER SOCKER's clients, notably through the newsletters of

MOTHER SOCKER.COM newsletters to which you have subscribed, as well as in the context of personalizing the site according to your centers of interest.

However, when you visit the MOTHER SOCKER.COM site from other MOTHER SOCKER.COM partner sites and are identified as such, data concerning you may be communicated to these third parties. If you do not wish this, please let us know via the addresses below.


Consequently, and in accordance with the French law on data processing and liberties of January 6, 1978, you have the right to access, rectify, and oppose personal data concerning you. To do so, you just have to ask us on line (contact@mothersocker.fr)